Help & contact

Support

Write to leiprive.app@gmail.com — we usually answer within two business days.

Frequently asked

How do I sign in?

With your email and password, with Google, or (in the iPhone and iPad app) with Sign in with Apple.

I forgot my password

On the sign-in screen tap Forgot password?, enter your email and open the link we send you; it lets you set a new password. Signed in, you can change it any time in Profile → Change password.

How do I add my clothes?

Wardrobe → Add a piece – take a photo. Photograph the piece on a plain background; the colour is detected for you and you can correct type, fabric, fit and seasons.

Why do I see sample pieces?

They let you try the app right away. They are marked Sample and you can remove them in Profile.

The weather does not show

Allow location for LEI PRIVÉ (iPhone: Settings → LEI PRIVÉ → Location → While Using the App). Location is used only for the forecast and is not stored.

How do I delete my account?

Profile → Delete account. Your account, wardrobe and photos are deleted permanently.

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Pomoć i kontakt

Podrška

Piši nam na leiprive.app@gmail.com — obično odgovaramo u roku od dva radna dana.

Kako da se prijavim?

Mejlom i lozinkom, preko Google-a, ili (u aplikaciji za iPhone i iPad) uz Apple.

Zaboravila sam lozinku

Na ekranu za prijavu dodirni Zaboravljena lozinka?, upiši mejl i otvori link koji ti pošaljemo — tamo postavljaš novu lozinku. Kad si prijavljena, lozinku menjaš u Profil → Promeni lozinku.

Kako da dodam svoju odeću?

Ormar → Dodaj komad – fotografiši. Fotografiši komad na jednobojnoj pozadini; boja se prepozna sama, a vrstu, materijal, kroj i sezone možeš da ispraviš.

Vremenska prognoza se ne prikazuje

Dozvoli lokaciju za LEI PRIVÉ (iPhone: Podešavanja → LEI PRIVÉ → Lokacija → Dok se koristi aplikacija). Lokacija služi samo za prognozu i ne čuva se.

Kako da obrišem nalog?

Profil → Obriši nalog. Nalog, ormar i fotografije se trajno brišu.